The AI Empathy Index
How empathic are today's AI assistants, really?
The AI Empathy Index will be a recurring, research-grade benchmark measuring the empathic capabilities of leading AI voice assistants and companions across the core dimensions of empathy: perspective-taking, emotional resonance, and prosocial motivation.
Designed for researchers, developers, and policymakers alike, the Index will track how machine empathy evolves, and what that evolution means for the people who rely on it.
The three dimensions of empathy
Perspective-taking
Does the assistant understand the person's situation from their side of the conversation?
Emotional resonance
Does it respond to feeling with feeling, at the right moment and in the right measure?
Prosocial motivation
Does it act in the person's interest rather than the conversation's flow?